Advanced Analytics solution for deeper insight into your IT
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Date : November 29, 2018

Time : 2pm AEDT | 10am GMT | 10am PST

Launching advanced analytics for ServiceDesk Plus’ request history, projects, and solutions module.

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Clarifications on specific product features

Guidance in building custom reports

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Help with modifying existing reports to match your needs

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The secret to creating powerful dashboards

Out-of-the-box ITSM analytics.

Integration with ServiceDesk Plus helps Analytics Plus improve IT service delivery performance and efficiency with better insight into your ITSM data. Choose from over 100 reports and dashboards built on more than 80 KPIs or customize them to create your own, without being a data expert. Read more ››

Out-of-the-box ITSM analytics

E-book on 10 must have reports for any help desk manager Read more ››

Unified insights on a single dashboard

Get deeper insights on network monitoring, application monitoring and customer support operations, by integrating with ManageEngine's IT Operations and Support suite.

  • Application Analytics

    Analytics Plus pulls in data from Applications Manager and analyzes application availability and performance in all environments.

  • Network Analytics

    Integrates with OpManager to determine probable faults and views alarm trends to improve network availability.

  • Support Analytics

    Analytics Plus's integrates with SupportCenter Plus and tracks over 65+ KPIs to improve customer satisfaction, support efficiencies and performance levels.

Customer Stories

"Analytics Plus gives us better sense of when tickets need to be addressed, and has helped us increase our SLAs compliance by 70 percent."

joshua koutsoukos

Joshua Koutsoukos
Technical services coordinator, Vizstone

Why Analytics Plus?

We know IT management. We know the insight IT pros want. And we know analytics, thanks to the 10 years of expertise developed by our sister division, Zoho.com.

  • Instant, flexible
    report creation

    Using a drag-and-drop visual studio, easily create and customize reports and dashboards to make smarter decisions.

  • Auto-analysis
    of data

    Analytics Plus intelligently reads the data you import and performs auto-analysis to automatically generate reports and dashboards.

  • Powerful
    visualizations

    Change the way you see data. Choose from over 30 visualizations, colors, and layout themes.

  • Holistic
    view of IT

    Now, you can integrate with ManageEngine's products for ITSM, IT Operations and Support and get a complete picture of your IT.

  • Schedule
    reports

    Schedule your reports to be emailed any time you want to avoid manual repetitive work.

  • Share and
    collaborate

    Make collaborative decisions by sharing your reports with your colleagues. Export, share, and publish your reports, whenever you want.

Start your free trial of Analytics Plus

Try Analytics Plus to watch your data come to life.